Eargo Neo HiFi 2020

Designers: Eargo Design Engineering Team, Eargo, San Jose, California, USA
Manufacturer: Eargo, San Jose, California, USA

At CES 2020, Eargo disrupted the hearing aids industry yet again by launching the Eargo Neo HiFi —  the latest in its line of innovative, invisible and rechargeable hearing aids. The Eargo Neo HiFi represents a revolution in the hearing aid industry with a virtually invisible form factor, high fidelity audio, a high level of personalization, and access to licensed hearing professionals anytime via phone or video call -  all at half the cost of comparable devices.

With an all-new design, the Eargo Neo HiFi includes patented Flexi TetraPalms, an update to Eargo’s patented Flexi Palm design, which are made from soft, medical-grade silicone, allowing for maximum comfort and breathability inside the ear. Other new features include increased bandwidth, improved feedback cancellation, a sophisticated wind noise reduction algorithm and a mobile companion app so people can quickly adjust the quality of sounds for specific listening environments such as restaurants or concerts. Customers are also able to share reports with Eargo’s own licensed hearing professional, who can further customize hearing programs.

In addition to a more natural listening experience with a more full-bodied sound, Eargo has removed the pain-points associated with legacy industry practices (e.g. expensive products, fragmented distribution, intimidating buying experience) by creating an experience that meets consumer buying habits and expectations. This includes shipping the Neo HiFi directly to the consumer, offering around the clock support with Eargo’s licensed hearing professionals, and managing their experience via the Eargo mobile app.

Eargo was founded to transform the stigmatized hearing aid — often seen as a sign of submission to old age — into an empowering tool for self-improvement. Eargo is the only brand bringing the age of consumer-driven innovation to a generation of baby boomers that have been drastically underserved. By putting this demographic of customers and their desire for convenience first, the Eargo Neo HiFi removes the barriers and stigmas that once deterred people from seeking help for their hearing health needs.